Service Level Agreement Structures
System architecture is based on Service Level Ageements (SLA's)
SLA's are divided into tier levels
1,2,3,4,5 where 1 is highest and 5 is lowest
Pricing structure associated with each tier
Standardized SLA's result in standardized:
Design
Support
Maintenance
Documentation
High Availability
Disaster Recovery
Standardized SLA's provide:
Containerized computing
Low cost of training new personnel
High customer satisfaction
For assistance with Datacenter Automation, Business
Continuity, Disaster Recovery, High Availability, Virtualization, and
Live Partition Mobility, please contact
Mt Xia.
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