Doc Management Tech Support

ADGS - Automated Document Generation System

A primary advantage Mt Xia's products is the automated document generation capabilities built into each. Much of the work in implementing complex systems such as business continuity, disaster recovery, high availability, and virtualization, is the effort required to document these systems. Mt Xia's answer to this problem is to automate the entire process, including the documentation. Our view is that documentation is critical to the operation of an organization and this documentation must always be up-to-date. In the real world of conducting business on a day-to-day basis, the documentation is usually significantly out-of-date, and is usually only updated after problem occurs.

Mt Xia's business continuity methodology automates the process of generating all documentation directly from the systems where the critical business functions exist. This methodology insures the documentation is always up-to-date, and eliminates the costs associated with manually producing and maintaining these documents. Furthermore, automated document generation reinforces an enterprise wide mentality of business continuity.

ACMS - Automated Content Management System

In support of all of Mt Xia's methodologies, programs, tools, and utilities, we have developed an automated, web based, content management system (P³ ACMS). This tool provides a consistent, extensible, and modifiable mechanism to provide access to the documentation and procedures that are automatically generated by all of Mt Xia's other tools.

This tool is a standard component included with all of Mt Xia's products and is an integral part of our Business Continuity methodology. We believe that system administrators should not be spending their time writing system documentation and procedures. The primary reason for this belief is because the documentation always seems to be obsolete or incomplete. Instead we believe that system documentation and procedures should be automatically generated on a periodic basis to ensure they are current and complete.

However, the processes generating the documentaion and procedures should not be concerned with the look-and-feel or presentation format of the documentation. Instead, an external process should be able to "apply" a look-and-feel to each document. This allows each customer to customize the document format to match their organizations needs and requirements.