Availability Services

Mt Xia offers availability services through our affiliate company Mt Knox, which offers off-site datacenter floorspace space to our clients. Please contact us for more information.

Our off-site Availability Services provide your organization with the ability to recover quickly from outages caused by:

• System Failures
• Application Failures
• Power Outages
• Network Interruption
• Internet Access
• Facility Integrity
• Environmental Issues

Our off-site Availability Services can also be used to provide your organization with primary or alternate production processing facilities for your information technology needs.

The facilities provided by Mt Knox are intended to serve organizations in the metropolitan area where they are located. This solves a number of problems for small and medium size organizations. It provides an off-site location for business continuity, yet is still accessible if required.

Mt Knox provides it's customers with off-site datacenter facilities for server colocation, high availability, disaster recovery, and business continuity. Our datacenters are located near our customers to better serve their needs and requirements. By having these off-site facilities close by, physical acccess to the datacenter is easy and only minutes away.

The cost of establishing an off-site datacenter with many large providers, can be $5,000/month and up, plus setup fees, service initiation fees, etc. This is normally far beyond the reach of small and medium size businesses. Secure datacenter floor space at Mt Knox begins at $500/month, no setup fees, no service initiation fees.

We currently have off-site datacenter space available to host all of your off-site needs, please contact us for more information.

Datacenter Outsourcing

Many small and medium size businesses currently dedicate expensive office space to hosting networking and computer equipment. By outsourcing the floor space occupied by the computer and networking equipment to Mt Knox, the lease value of the recovered office space will likely pay the cost of outsourcing. The result of outsourcing to Mt Knox is additional office space being made available, and essentially FREE datacenter floor space.

Also, since Mt Knox's datacenters are located within the metropolitan area of the businesses they serve, physical access to the datacenter is easy and only minutes away.

We currently have datacenter space available for your datacenter outsourcing needs, please contact us for more information.

Server Co-location

Does your organization have a need for supporting distributed business functions in multiple locations? Mt Knox can provide an off-site solution for this requirement.

We currently have off-site datacenter space available for your server colocation needs, please contact us for more information.

Business Continuity

Through decades of experience, Mt Knox's personnel have learned that business continuity is the true goal of all disaster recovery, high availability and system administration efforts. The point of all the planning, preparation, adherence to standards, documentation and expense, is NOT to ensure the computers are running, the point is ensure the business is running.

The foundation of Business Continuity is based on the following:

• Scope: Definition of those things that are critical to the continued success of your organization.
• Organization: How your organization is structured including a definition of responsibilities and interactions between divisions.
• Resources: Availability and depth of people, facilities, equipment, etc.
• Policies: Those things in your organization that are mandatory activities and methodologies.
• Guidelines: Those things in your organization that are recommended, but not necessarily mandatory.
• Standards: The result of translating Scope, Organization, Resources, Policies, and Guidelines into usable algorithms in the IT environment.
• Procedures: Step-by-step instructions that describe how the specified Standards are implemented in the IT environment.

We currently have off-site datacenter space available for your business continuity needs, please contact us for more information.

Disaster Recovery

With the implementation of the Sarbanes/Oxley Act, the ability to perform Disaster Recovery (DR) became mandatory for public companies. A basic principle of Disaster Recovery is that datacenters are geographically separated to insure that if an incident disables one datacenter, other datacenter(s) can take over the load. This means that High Availability is not enough, DR requires multiple systems in multiple locations.

Unfortunately, for small businesses, the financial burden of supporting a disaster recovery environment has, in the past, not been feasible. However through the use of Mt Knox datacenters, the costs associated with supporting a DR environment can be dramatically reduced, thus enabling small businesses to provide the protection they need.

We currently have off-site datacenter space available for your disaster recovery needs, please contact us for more information.

High Availability

High Availability (HA) is a must for any organization with critical applications and services requiring fast recovery. The purpose of HA is to minimize downtime associated with critical business functions. Using HA concepts and practices, downtime can be reduced to minutes or seconds, depending upon your business requirements. Mt Knox has decades of experience in designing, implementing, maintaining and supporting these environments and can assist your organization with all your high availability needs.

Implementation of High Availability practices, concepts, and software, provides the following protections:

• The masking or elimination of planned or unplanned downtime.
• The elimination of single points of failure (SPOFs).
• Computers
• Disks
• Networks
• Applications
• Business Functions
• etc
• Fault resilience, but not fault tolerance.
• A fault tolerant environment has no service interruption.
• A high availability environment has minimal service interruption.

We currently have off-site datacenter space available for your high availability needs, please contact us for more information.

Business Plan

At Mt Knox, secure datacenter floor space begins at $500/month, no setup fees, no service initiation fees, and provides enough space for three (possibly four) standard 19 inch computer racks. With many of our competitors, the cost of establishing an off-site datacenter can be $5,000/month and up, plus setup fees, service initiation fees, etc. This is normally far beyond the reach of small and medium size businesses.

Mt Knox mission, goals, and plan

• Provide affordable datacenter floor space for small and medium size businesses.
• Customer owns all computing equipment, networking equipment, cabling, racks, power backup, network connections, and telephone communications they require to support their off-site IT environment.
• Use small inexpensive strip mall store fronts as datacenters to reduce cost to customers.
• Provide securable cube to each customer with 220 and/or 110 VAC power, environmental control, and access to communications and networking.
• Datacenter floor space rates are based on monthly cube rental.
• Facility access is billed on a per incident basis at a daily rate.
• Power is metered to each cube and billed according to actual usage, no fees or surcharges are ever applied.
• Internet connection and telecommunications are billed directly to customer in the customers name, thereby avoiding any processing charges, service fees, handling fees, or surcharge.
• Mt Knox datacenters are "lights out" facilities, physical access to the facility is by appointment only and with escort.

Cost Comparison

Typical Charges	Our Competitors	Mt Knox
Monthly Fee	$5,000+	$500
Initiation Fee	$2,500+	$0
Setup Fee	$2,500+	$0
Bandwidth Surcharge	$100	$0
Electricity Surcharge	$100	$0
Total	$10,200	$500

FAQs

What are the dimensions of an off-site rental cube?

The cube dimensions vary, the small cubes start at 8ft x 8ft, the larger cubes are 10ft x 8 ft. If you require more floor space than this, we can customize one or more cubes to suit your needs.

What is included in the rental agreement of an off-site cube?

• Locked, secure, monitored facilities
• Locked, secure, private cube for your equipment and infrastructure
• Off-site infrastructure monitoring and notification
• High speed internet connectivity
• Environmental control
• A single 240 VAC power feed
• A single 120 VAC power feed
• 7 x 24 x 365 remote logical access
• 7 x 24 x 365 physical access
• Alarm security
• Video Camera surveillance
• Free setup of your equipment, networking, communication etc. according to a plan provided by the customer.

How many standard 19" computer racks am I allowed to place in a cube?

You may place as many racks in a cube as will fit, typically three standard 19 inch computer racks will fit easily in a small cube, with plenty of space behind and in front for access. Four or more racks can fit in a large cube. The only consideration when provisioning your cube may be amperage. If you need more than 50 amps in a cube, we will need additional time to provide that capability.

How much network bandwidth am I allowed to use on a monthly basis?

Mt Knox does not limit your network bandwidth, mainly because Mt Knox does not provide network bandwidth. You, the customer, provide whatever bandwidth you wish to have for your off-site infrastructure. Therefore, your network bandwidth can be as much or as little as you wish to provision. This means you are not bound to an arbitrary bandwidth limitation and can adjust this on an as-needed basis without renegotiating your contract with Mt Knox.

What sort of power conditioning and battery backup equipment is provided with an off-site cube rental?

Mt Knox does not provide battery backup or power conditioning. This is provided by you, the customer, according to your needs and requirements. This allows you to have complete control over how much or how little you want to provision, thus allowing you to control these costs, instead of having them imposed on you by the datacenter operator.

If I don't want to rent an entire cube, can I just send Mt Knox a server and have that hosted in an off-site facility?

Not at this time. It is a part of the Mt Knox business plan to provide this service, but at a later date. As we begin opening additional datacenters in your metropolitan area, we will begin providing server-hosting and application-hosting services.

Datacenter Locations

Mt Knox currently has it's first data center open in Nashville, TN with additional datacenters in other areas under design and construction. The goal is to have one or more datacenters in all major metropolitan area's in the United States. The number of datacenters in each area will depend upon customer needs and requirements.

Nashville, TN

The Nashville metropolitan datacenter is located in Franklin, TN, which is 15 miles south of Nashville.

Mt Knox
Nashville Datacenter
117B 5th Avenue North
Franklin, TN 37064
615.556.0456
info@mtknox.com

Dallas, TX

The Dallas metropolitan datacenter is located in Mesquite, TX, which is on the east side of Dallas, within the I-635 loop.

Mt Knox
Dallas Datacenter Currently in design/construction
Mesquite, TX 75150
info@mtknox.com

Oklahoma City, OK

The Oklahoma City metropolitan datacenter is located in Norman, OK, which is 10 miles south of Oklahoma City.

Mt Knox
Oklahoma City Datacenter Currently in design/construction
Norman, OK 73069
info@mtknox.com