BIA Questionnaires

• Designing and using questionnaires

  • Make it easy for targets to respond
  • Convenient
  • Don't have to get all players together at one time
  • Results need sanity checking
  • Time-consuming to achieve good results
  • Can precede workshop (to set the agenda, for example)

• Need skill and care to prepare effective questionnaire and avoid pitfalls

  • Leading the audience toward an answer
  • Danger of poorly considered response – completed in a hurry
  • Poor response rates – or not completed at all
  • Frequently need to contact respondents to clarify answers
  • Easy for recipients to avoid hard or unpleasant concerns
  • Inability to elicit full, frank information
  • “You didn't ask that”

For assistance with conducting your business impact analysis, please contact Mt Xia.